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FAQ

Frequently Asked Questions

FAQ

Where are you located? DIRECTIONS

The facilitator will let you know which address to put in your GPS as the 2 houses have different addresses. 

The address to the Heartwood House is: 84 Eagles Pass Blue Ridge, GA 30513, and the Garden House address is 711 Left Turn rd.

A GPS will take you all the way there.

From Atlanta: 75 North to exit 268, I-575 North for 18 miles, this will turn into SR-5 North toward Canton, go 31 more miles on SR-5 North, take a left on Maxwell Rd for 0.7 miles, take a right on Johnson Rd for 0.7 miles, turn left onto Left Turn rd for 0.2 miles (please note NOT to take the FIRST Left Turn Rd, take the second) Go up a steep hill, to keep momentum make sure not to slow down, take a sharp left turn on Eagle’s Pass and down the long driveway.

You can park up towards the cabin to unload and then please park your car in the designated parking area in the flat spot around the cul-de-sac.

Our Closest Airport:  ATLANTA is the main airport in the area.  We are a short drive from Atlanta 1.5 hours North.   We are the same distance to the Chattanooga airport, which is a smaller airport with limited flight destinations.   Please check with them to see if they service your area.

What is the nearest airport?

We are about a 2-hour drive north from Hartsfield-Jackson Atlanta International Airport.

Check-in/Check-out?

Check-in time is anytime after lunch on the day your retreat starts. Your retreat facilitator host will let you know the exact time.

Check-out time is before 5pm on the last day of your retreat. Your retreat facilitator host will let you know the exact time.

Upon arrival, you will be welcomed either by a retreat facilitator or the retreat manager or chef.  

You can pull your car up to the entrance of the house where you are staying (the facilitator should let you know which house, they have two different addresses) so you may unload your belongings. Once you’ve unloaded, please move you car to your designated parking spot before you bring your belongings to your room so others may have the same opportunity to unload.

Once you arrive, make yourself at home. You are welcome to relax in your room, grab hot tea, or explore the nature trails. 

What should I bring? 

-Water Bottle

We encourage you to bring a reusable water bottle. We have a filtration system that gives you unlimited pure water coming from our well that gives you cold, hot and room temp water. 

-Swimsuit, bathrobe and towel for lounging in the hot tub and sauna

-Slippers for extra comfort at the houses

-Shoes suitable for hiking

-Flashlight 

-Backpack for hiking 

-Umbrella / Raincoat

-Bug Spray

-Sunscreen

What kind of food do you serve?

We specialize in vegan, gluten sugar free foods. We have hot teas, fruit, breads and nut butters available at any time at the Heartwood House kitchen where the meals are served. 

Can you accommodate dietary restrictions?

Yes. We send out a questionnaire before each retreat to be aware of all allergies and dietary needs. Heartwood Retreat Center has a standard for vegan, gluten and sugar free foods. We do recommend you bring some extra food if you have a very restricted diet in case we are unable to meet all of your needs. We have an extra fridge for you in each house. You will have an opportunity to email the chef your answers to our food questionnaire before your stay. Please make sure we know about any allergies beforehand. 

Can I bring my child?

Heartwood Retreat Center is an adult retreat facility for people 18 and older. Please inquire about any possible exceptions.

Do you serve alcoholic beverages?

We do not serve alcoholic beverages. The facilitator of the retreat may decide whether or not they allow alcohol beverages at their retreat.

What are the current COVID requirements?

It is important to us that you feel safe during your stay. We do the best we can with sanitation protocols and have hand sanitizer available. The facilitator of the retreat sets the COVID guidelines for their retreat. Please check with the facilitator to make sure their guidelines meet your personal needs.  

What is the number to reach in case of emergency during the retreat?

Christina Law 404-587-8016

Accommodations

How many people can you accommodate? 

The Heartwood House comfortably sleeps 15 people. Six rooms with two single beds and a larger room with three single beds. This house shares 4 1/2 baths and a large outdoor shower.

The Main House sleeps 6-8 people. There are four bedrooms, one with a king bed, one with a queen bed, and two rooms with two single beds. This house also includes a private lounging area on the deck with a hot tub, an outdoor bed and infrared sauna. 

Do the houses have heating/air conditioning?

Yes.

What is provided?

Linens, towels, shampoo, conditioner, soap and hair dryers are provided in each bathroom and bedroom. Yoga mats, back jacks, blankets, blocks and straps are available. You are welcome to bring your own.

I live near Heartwood, do I need to stay on property for a retreat?

Allowing commuters is up to the discretion of the facilitator of the event. Please email awakeningbalance@gmail.com if you are interested in commuting.

Do you have internet access?

The Heartwood House and main house have Wi-Fi. There is little to no internet access at the Sunrise Studio.

Reservations, Cancellations and Payments

You make your reservation with the facilitating host. Please reach out to them for pricing and to find out about any cancellation policies they may have. 

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